Courses
Create, manage, and publish courses for your learners.
Courses are the core building blocks of your TechClass platform. Unlike Playbooks (which act as reference guides), Courses are designed for active learning—complete with progress tracking, video lessons, assignments, and quizzes.
To manage your organization's course catalog, navigate to Learning > Courses in the Admin Portal sidebar.
1. The Courses Dashboard
The main dashboard is divided into two primary tabs:
- Organization Courses: This tab houses all the custom, proprietary training you and your team have built specifically for your company.
- TechClass Courses: This tab acts as a premium content marketplace. Here, you can browse and enable expert-built, ready-to-use courses from the global TechClass Training Library.
2. Creating a New Course
To build a new training module, click the blue + New Course button in the top right corner.
First, you must choose your Course Type:
- Express Course: A simple, top-to-bottom scrollable feed of videos, text, and tasks. Best for short, highly focused, single-topic content.
- Structured Course: A comprehensive builder that allows you to nest content into Chapters and Sections. Best for deep, multi-module training.
Next, fill in the foundational metadata:
- Course Name: The title visible to learners.
- Category: Group the course under a specific topic (e.g., "Cybersecurity" or "General") to help learners find it in the Explore catalog.
- Language: Specify the primary language of the instruction.
- Description: A brief overview of the course objectives.
Click Create Course to generate the shell.
3. Course Overview
Clicking into any course opens its dedicated management dashboard. The Overview tab gives you an instant pulse on the course's performance.
- Top Metric Cards: Quickly view Active Enrollments, Completed Enrollments, the number of Learning Paths this course is attached to, and the number of Assigned Instructors.
- Charts: A donut chart showing the current enrollment status distribution, alongside a line graph mapping new enrollments over the past 12 months.
4. Building the Curriculum (Content Tab)
The Content tab is where you outline your course syllabus. If you chose a "Structured Course", you will organize your curriculum by adding Chapters and breaking them down into digestible Sections.
You can easily reorder content by dragging and dropping the grip icons on the left side of each row.
Writing the Lesson (Section Editor)
Clicking into a specific Section takes you to the lesson editor. This is where the actual teaching happens.
- Tutorial Video: Upload an MP4 directly or embed a video from YouTube/Vimeo to act as the primary lesson anchor.
- Section Content: Click Edit Content to open the rich-text editor to add context, reading materials, and formatting.
- Supplementary Materials: Attach downloadable resources like PDF worksheets or slide decks.
- Tasks: Add interactive elements like assignments, knowledge checks, or graded quizzes to test learner comprehension.
5. Managing Enrollments
The Enrollments tab acts as a localized ledger for this specific course, allowing you to track exactly who is taking it and how far along they are.
You can use the sub-tabs (Active, Completed, Cancelled) to filter the list.
Need to manually enroll an employee? Click the + Add Learner button, search for the user by name or email, and click Enroll. The course will instantly appear on their dashboard.
6. Delegating to Instructors
Administrators do not need to manage every course manually. The Instructors tab allows you to assign Subject Matter Experts to teach, edit, and grade the course.
When you click + Add Instructor, you can get highly granular with their permissions:
- Content: Allows the instructor to edit modules, upload videos, and change text.
- Enrollments: Allows the instructor to manage student progress, grade assignments, and extend deadlines.
- Help Desk: Routes student questions from this course directly to the instructor's inbox.
7. Linked Paths & Learner Feedback
As your catalog grows, it helps to see how courses are interconnected and received by your audience.
- Learning Paths Tab: Displays a list of all multi-course curricula (Learning Paths) that currently include this specific course. This ensures you know the broader impact before making drastic content changes!
- Feedback Tab: Once learners complete a course, they are prompted to leave a star rating and a review. This tab aggregates those scores so you can measure course quality.
8. Settings & Publishing
Before a course goes live, navigate to the Settings tab to polish its presentation in the learner catalog.
- Course Details & Thumbnail: Update the name, category, and upload an engaging cover image.
- Brochure & Intro Video: Upload a PDF syllabus or a short "trailer" video to pitch the course to learners before they click enroll.
- Course Status: Courses default to Draft. Once your curriculum is built, change this to Published to make it available to learners. If a course becomes obsolete, change it to Archived to hide it without losing historical completion data.
- Danger Zone: If you need to permanently purge the course and all associated data, click Delete Course. This action cannot be undone.