Admins
Grant and manage admin portal access for users in your organisation with granular section permissions.
As your organization grows, you will likely need help managing courses, users, and support tickets. The Admins page allows you to delegate platform management by granting administrative access to other users, with granular control over exactly which sections they can access.
To access this page, navigate to Configuration > Admins in the Admin Portal sidebar.
The Super Admin Role
When an organization workspace is first created, the user who registered the platform automatically becomes a Super Admin.
Super Admins have absolute, unrestricted access to all sections of the Admin Portal. They cannot have their permissions toggled off, and they are the only ones who can add or remove other administrators. You will see a "Super Admin" badge next to their names in the list.
Modifying Admin Permissions
For standard administrators, you can limit their access to specific pillars of the platform. This is highly recommended for security and data privacy.
For example, you might want an HR Manager to only have access to the People section, or an IT Support specialist to only have access to the Support (Help Desk) section.
To modify an existing admin's permissions:
- Locate the admin in the list.
- Toggle the switches next to the specific sections (Learning, People, Support, Billing, Configuration) to turn their access on (green) or off (gray).
- The platform will immediately update their access rights.
Adding a New Admin
Before you can make someone an admin, they must already have a user account on your TechClass platform.
To grant admin access to an existing user:
- Click the blue Add Admin button in the top right corner.
- In the search bar, type the user's name or email address and select them from the dropdown list.
- Use the toggle switches to define exactly which sections they are allowed to manage.
- Click Add Admin to save. The user will now see the "Admin" tab in their top navigation bar the next time they log in.
Removing Admin Access
If an employee changes roles or leaves your administrative team, you can revoke their admin portal access.
To remove an admin:
- Locate the admin in the list and click the red Trash Can icon on the right side of their card.
- A confirmation modal will appear. Click Remove Admin.
Important: This does not delete the user!
Removing an admin from this page only revokes their access to the Admin Portal. It does not delete their actual user account, their course enrollments, or their access to the Learner Portal.
If you need to permanently delete a user from your organization, you must do so from the People > Users page.