Billing
How TechClass is priced, what your subscription includes, and how to manage seats, add-ons, AI credits and Skills licenses.
TechClass is priced per seat. There are no tiers or plans to choose between: every workspace gets the same product, you decide how many seats you need, and you pay monthly or annually. Everything below is what the Billing page in the Admin Portal shows and where each change is made.
To open it, navigate to Billing in the Admin Portal sidebar.
1. How pricing works
- Per seat. A seat is one active person in your workspace — admins, instructors and learners alike. You buy the number of seats you need, with a minimum of 10.
- Monthly or annual. The same seat is available on a monthly contract or an annual one; the annual price is discounted. The current per-seat prices are on the pricing page on techclass.com — the Billing page shows the same numbers, in the currency you will be charged in. Prices exclude VAT, which is added at checkout where it applies. If your organisation has a VAT number, enter it at checkout (tick I'm purchasing as a business) or later in the billing portal, and it appears on your invoices.
- Everything is included. Every feature of the platform is part of your subscription except the ones sold as add-ons (section 5). There is nothing to upgrade to.
- Trials. A new workspace runs on a 14-day trial with a small seat allowance and the full feature set. Subscribing during the trial collects your card now and starts billing when the trial ends.
- Discounts. Volume and partner discounts are applied as promotion codes at checkout or as a coupon on your subscription — the price you see on the Billing page is the list price; your invoice shows the discount.
Larger organisations. If you would rather be invoiced than pay by card, or want a negotiated agreement, use Talk to sales. Your account team can allocate your seats directly, in which case the Billing page shows the number and notes that your seats are managed by your account team.
2. Your seats and subscription
The Subscription tab shows what your workspace has and how many seats are in use.
- Before you subscribe, the page shows the offer: pick monthly or annual, choose your number of seats, see the total, and press Get started to check out securely with Stripe.
- Once subscribed, the page shows your seats bought, seats in use, whether you are on the monthly or annual contract, the per-seat total, and your next renewal date — or the date your subscription ends, if you have cancelled.
- Seats in use counts every active and archived user. If it ever exceeds your seats bought (for example after reducing seats), the page tells you, and new invitations are paused until the numbers fit — nobody loses access.
Managing your subscription
Every change to a live subscription is made in the secure Stripe billing portal. Press Manage billing on the Subscription tab (or Open Billing Portal on the Payment Details tab) to:
- Add or remove seats. Increases take effect immediately and are billed pro rata for the rest of your period. Decreases take effect at your next renewal, so you keep — and pay for — your current seats until then.
- Switch between monthly and annual billing.
- Update your payment method, billing address and tax details.
- Download invoices and receipts.
- Cancel your subscription. Access continues until the end of the period you have paid for.
Changes made in the portal appear on the Billing page within a few moments.
3. AI credits
TechClass uses an AI credit system to power intelligent features across the platform. The AI Credits tab helps you monitor your allowance and buy more if needed.
- Daily credits. Every workspace receives the same free daily allowance of AI credits. These reset every 24 hours and do not roll over.
- Purchased credits. If your workspace uses up its daily allowance, the platform draws on your purchased credits. These never expire and stay on your account until used.
- Credit packages. Buy one-time credit packages from this tab; larger packages include bonus credits. The packages and their prices are listed on the tab in your billing currency.
4. Skills licenses
Skills courses in the Course Library are paid for per learner, with a Skills license: one license gives one learner 12 months of access to one Skills course. The Skills Licenses tab shows how many licenses you have available, the price table — the price per license falls as the number of licenses in one order rises — and every order you have placed. Enter the number of licenses you need and press Buy licenses to pay securely with Stripe; licenses you do not assign expire 12 months after purchase.
Online checkout is in euros. When it cannot sell your order, the tab says why and offers Talk to sales. How licenses are assigned to learners, and what happens when access ends, is explained on Skills Licenses.
5. Add-ons
The Add-ons tab lists the optional packages that are not part of the standard subscription, with what each one includes. Add-ons are arranged with our team rather than bought on the page: choose Talk to sales on an add-on (or on the banner at the top of the tab), tell us what your organisation needs, and we agree the price with you and switch the add-on on for your workspace. Once it is on, the add-on shows as Active.
Add-ons cover capabilities such as:
- Connect+: the Developer API and a custom email server.
- Security+: SAML single sign-on, IP allowlisting and admin audit logs.
- White-Label+: a custom domain, custom branding and GA4/GTM tracking codes.
When a feature is not included in your workspace, the platform tells you whether it is part of every subscription (and just needs switching on under Configuration → Workspace Features) or which add-on provides it, with a Talk to sales button for the add-on.
Add-on prices are agreed with our team, so the Billing page does not show them. The add-on is invoiced with your subscription or separately, as agreed.
6. Payment details
The Payment Details tab is your gateway to the Stripe billing portal described above: payment methods, invoices, billing address and tax identification.
If you have any questions about an invoice, use the Contact support button on this tab to reach the billing team.